Contact us
Contact us
Frequently Asked Questions
The main difference lies in the concentration of fragrance oils:
- Eau de Parfum (EDP): 15-20% fragrance concentration, lasts 4-6 hours, most luxurious option
- Eau de Toilette (EDT): 5-15% fragrance concentration, lasts 2-4 hours, lighter and more refreshing
- Eau de Cologne: 2-5% fragrance concentration, lasts 1-2 hours, most subtle option
At JBLoves, we primarily offer Eau de Parfum for superior longevity and richness.
We ship worldwide to UAE, USA, Canada, Europe, UK, and India. Shipping times vary by location:
- UAE: 1-2 business days
- USA & Canada: 5-7 business days
- Europe & UK: 7-10 business days
- India: 7-10 business days
All orders are carefully packaged to ensure your fragrance arrives in perfect condition. We offer tracked shipping so you can monitor your delivery every step of the way.
We want you to love your fragrance! Here's our policy:
- Returns: 30 days from purchase for unopened, unused items in original packaging
- Exchanges: We offer free exchanges within 30 days if you'd like to try a different scent
- Defective Items: If your fragrance arrives damaged or defective, we'll replace it free of charge
- Return Shipping: We provide a prepaid return label for your convenience
Please note: opened or used fragrances cannot be returned for refund due to hygiene reasons, but we're happy to help you find the perfect scent through our consultation service.
Proper storage ensures your fragrance maintains its integrity and longevity:
- Temperature: Store in a cool place (15-25°C / 59-77°F). Avoid extreme heat and cold
- Light: Keep away from direct sunlight. Store in a dark place or original box
- Humidity: Avoid humid environments like bathrooms. A bedroom closet is ideal
- Position: Store bottles upright to prevent leakage
- Sealed: Always keep the cap tightly closed when not in use
When stored properly, your fragrance can last 3-5 years or longer, maintaining its original scent profile.